Support

How can we help?

Most issues resolve themselves in minutes. Use the form below and our auto-response will walk you through timezone fixes, link requests, and regeneration rules—no waiting.

Instant answers

  • • Re-send your reading link via the Email Magic Link widget.
  • • Use "Edit birth details" on the PDF page to trigger the one-time correction.
  • • Check the FAQ for timezone + Stripe fixes.

Missing your PDF?

Enter the email you used at purchase, or your Stripe receipt ID (starts with cs_), and we'll send you a download link or a way to generate it.

OR

Enter your email OR your Stripe receipt ID from your payment confirmation email