New member
Choose Core or Premium first. Account creation and the selected checkout stay queued, then onboarding saves the birth profile that powers the dashboard.
Choose membershipPast Life Labs Help
Use this page to decide what to do next: save a birth profile, return to the dashboard, understand credits, recover an older PDF, or contact support with the right details.
Choose your next step
The fastest path depends on whether you are saving the birth profile, returning to saved member data, reviewing credits, or recovering an older PDF order.
Existing member
Sign in and return to the dashboard. If your chart is missing, the app routes you back to birth profile setup before deeper tools become available.
Enter dashboardCredits or reports
Signed-in members can open the reports and credit wallet to review credit wallet status, choose a credit pack when work is ready, generate a dossier, or review completed premium work.
Open credit walletOlder PDF order
Recover an older one-off PDF purchase with the email used at checkout or a Stripe checkout/session ID.
Recover older PDF orderFrequently asked questions
What should I do first after creating an account?
Start in onboarding and save your birth profile. That profile is the source for the chart, clearing matrix, reports, voice readiness, credit wallet state, and AstraGate context.
What if I do not know my exact birth time?
Choose the unknown-time option during onboarding. The dashboard will still save an untimed profile, but exact houses, angles, and timing-sensitive features stay clearly marked as limited until a birth time is added.
Why are reports, voice, or AstraGate not available yet?
The private dashboard checks your saved profile, credit balance, active report state, and provider configuration before enabling actions. Unavailable states are intentional so the app does not pretend a report, voice session, AstraGate answer, or checkout is ready when the evidence is missing.
How do credits work?
Membership opens the core member system. Credits meter deeper usage: premium reports, guided voice minutes, focused AstraGate sessions, and generated assets. The wallet shows available and reserved credits before you start.
Where do existing members go?
Use Enter dashboard or sign in directly. If your profile is missing, the app sends you to onboarding. If your profile is active, it opens the dashboard and shows the next best action.
Can I still recover an older PDF order?
Yes. The support page still includes older PDF order recovery for past one-off purchases. Current member reports live inside the dashboard reports and credit wallet area.