Past Life Labs Help

Use this page to decide what to do next: save the birth profile, return to today's chart, understand credits, recover an older PDF, or contact support with the right details.

Choose your next step

The fastest path depends on whether you are saving the birth profile, returning to the live chart, reviewing credits, or recovering an older PDF order.

Contact support

New member

Choose Core or Premium first. Account creation and the selected checkout stay queued, then onboarding saves the birth profile that becomes the past-life pattern map.

Choose membership

Existing member

Sign in and return to the dashboard. If your chart is missing, the app routes you back to birth profile setup before transit reactivation, AstraGate, reports, or regression can work.

Enter dashboard

Credits or reports

Signed-in members can open the reports and credit wallet to review credit wallet status, choose a pack when deeper work is ready, generate a dossier, or review completed premium pattern work.

Open credit wallet

Older PDF order

Recover an older one-off PDF purchase with the email used at checkout or a Stripe checkout/session ID.

Recover older PDF order
Frequently asked questions

What should I do first after creating an account?

Start in onboarding and save your birth profile. That profile is the source for the natal chart pattern map, transit reactivation checks, clearing matrix, reports, voice readiness, credit wallet state, timelines, and AstraGate context.

What if I do not know my exact birth time?

Choose the unknown-time option during onboarding. The dashboard will still save an untimed profile, but exact houses, angles, and timing-sensitive features stay clearly marked as limited until a birth time is added.

Why are reports, voice, or AstraGate not available yet?

The private dashboard checks your saved profile, credit balance, active report state, and provider configuration before enabling actions. Unavailable states are intentional so the app does not pretend a report, voice regression, AstraGate answer, or checkout is ready when the chart evidence is missing.

What is Past Life Labs actually helping me do?

Past Life Labs helps you stop reliving the same past-life pattern. Your natal chart shows the pattern, current transits show when it is being reactivated, and AstraGate, reports, voice regression, timelines, and progressions help you understand and evolve it.

How do credits work?

Membership opens the core member system. Credits meter deeper usage: premium reports, guided voice regression minutes, focused AstraGate sessions, and generated assets. The wallet shows available and reserved credits before you start.

Where do existing members go?

Use Enter dashboard or sign in directly. If your profile is missing, the app sends you to onboarding. If your profile is active, it opens the dashboard and shows the next best action.

Can I still recover an older PDF order?

Yes. The support page still includes older PDF order recovery for past one-off purchases. Current member reports live inside the dashboard reports and credit wallet area.